We are dedicated to your success. We understand the importance of trust and reliability in our partnership. That's why we offer a straightforward satisfaction guarantee: 

If, within the first 30 days of our service, you feel that our Data Driven Business Transformation hasn't met your expectations, we pledge to refund your monthly fee in full.

We believe in the power of our services to transform your business through data, and we stand by the quality and effectiveness of our work. Your satisfaction is paramount, and this guarantee is our promise to deliver excellence and value. Let us help you navigate the path to a data-driven future with confidence and peace of mind.

Your Data, Your Control

We firmly believe in empowering our clients with full ownership and control over their data. Our commitment is reflected in our Open Data Policy, which ensures that the data we aggregate and manage for you, remains entirely yours.

Key Elements of Our Policy:

1. Data Ownership:

   • Your Rights: All data aggregated and processed by us during our service period is unequivocally owned by you, the client.

   • Transparency: We maintain complete transparency about where and how your data is stored and used.

2. End of Contract Flexibility:

   • Freedom to Choose: At the end of our initial contract term, you have the full freedom to either extend our services or to discontinue.

   • Data Retrieval: If you decide not to renew, we will provide you with a complete copy of all your data in a commonly used, machine-readable format.

   • Assistance in Transition: Our team will assist you in the smooth transition of your data to another service provider or internal system, should you choose to do so.

3. Exclusions:

   • Service-Specific Tools: Please note that while you retain complete ownership of your data, the aggregation services, charts, dashboards, and any custom tools developed by Lateral Data Solutions are proprietary and not included as part of the data handover. These tools remain the intellectual property of Lateral Data Solutions.

4. Continued Support:

   • Post-Contract Assistance: Even after the contract ends, our team is available to provide any necessary support to ensure a smooth transition of your data.

Your Trust is Our Priority

Our Open Data Policy is designed to build trust and foster a healthy, long-term relationship with you. We are dedicated to providing you not just with exceptional service but also with the assurance that your data remains yours - always.